Softlink’s New Customs Clearing Solution Live IMPEX Meets Changing Market Demands


Mumbai, January 15th, 2011 — Softlink’s new solution for Customs Clearing — Live IMPEX is fast capturing the market attention, gaining wide acceptance. The advanced, web based solutionhas been expressly designed for managing today’s demanding business needs. Live IMPEX was developed to equip companies carrying out Customs clearing activity to keep pace with the rapid advancements in technology.

With the computerization of its operations today the major work of the Indian Customs is carried out online through the internet. The Customs systems are available round the clock facilitating trade partners to carry on business 24 hours. Live IMPEX primarily fulfills the need of companies engaged in Customs clearing to carry their business at all times and make them more accountable. Softlink’s has added a host of new advanced features to its Live IMPEX.

Director of Ocean Links Mr. Hari Nambiar says, “Live IMPEX has completely changed the way our company works. Since it is available 24 hours it gives us the freedom to do our work from any place whether office or home. The best part is that the software can be used even while traveling.” Mr. Sudhir Sonavane , Director of Team Logistics echoes the same sentiment, “Using Live IMPEX it is possible for me to mange my operations easily as I can access it any time I want, even from my laptop; all I need is an internet connection. Its advanced features like instant updates on status of documents, customer license management and advanced reporting system make it easier for us to deliver better customer service.”

Live IMPEX is backed by Softlink’s unparalleled domain knowledge in the field of Customs clearing and follows in the footstep of one of the largest selling Customs clearing software Visual IMPEX. The advantage of the software is that it can be accessed from anywhere, even from the comfort of home, using any system with internet access, 24 hours ─ 365 days of the year. For Custom House Agents, this translates into the ability to serve their customers more effectively.

“With the Customs operating round-the-clock the Customs transactions can be carried out any time of the day. In order to do so they need to be equipped with software that will enable them to work at all times of the day. That is one of the reasons we have come out with the web based solution Live IMPEX. The software also has several powerful features that will make the work absolutely easy for its users.” explains Amit Maheshwari, CEO, Softlink.

Live IMPEX operates on web platform and features robust, new, advanced features and capabilities. The software allows both online and manual documentation and is always updated with the latest tariff and notifications. Custom House Agent can manage their customers’ licenses with the ‘License Management System’. It has robust security features in place to keep the system secure and is backed by Softlink’s much acclaimed customer support.

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