How can you ensure that all the above mentioned service parameters are fulfilled without stress and friction? Automation of business processes is the solution. By deploying industry leading freight management software you as an LSP can ensure that all segments of your business process whether back end or customer related can be streamlined and automated to create a friction free environment.
For example at the time of order placement integration with shippers’ platform will ensure that order information is gathered from the ERP system and restructured in the shipping module, eliminating the risk of errors related to manual data entry. Once the shipment is executed the LSPs freight management module will send this information to the shippers ERP which the shipper can receive as an automated notification email. And this is just the tip of the iceberg, there are many more features and modules that can greatly expedite your shipment deliveries and increase the value of your services.
LSPs can thus improve productivity and eliminate errors, decrease reliance of man power, so why isn't your business investing in a new and upgraded freight management system?
Here’s the top 6 ways an LSP can improve shippers experience by:
A reduction in total shipment processing time Improve customer service with real time visibility A reduction of human errors and their associated costs by eliminating data entry and keying Optimization of shipment routing and procedures Automated compliance forms and Customs EDI Automated Bill of Lading generationAs a logistics service provider (LSP) improving customer interaction is crucial to winning new accounts and retaining customers. From enquiry and order placement to documentation, compliance, distribution and billing, by ensuring that all these touchstones are as smooth as possible for the shipper, LSPs can pave the way for a solid relationship. On the surface all these services appear regular and humdrum and an integral part of a LSPs day to day work. Yet, these very nodes of interaction with shippers can be points of friction, annoyance leading to eventual loss of a customer.How can you ensure that all the above mentioned service parameters are fulfilled without stress and friction? Automation of business processes is the solution. By deploying industry leading freight management software you as an LSP can ensure that all segments of your business process whether back end or customer related can be streamlined and automated to create a friction free environment.For example at the time of order placement integration with shippers’ platform will ensure that order information is gathered from the ERP system and restructured in the shipping module, eliminating the risk of errors related to manual data entry. Once the shipment is executed the LSPs freight management module will send this information to the shippers ERP which the shipper can receive as an automated notification email. And this is just the tip of the iceberg, there are many more features and modules that can greatly expedite your shipment deliveries and increase the value of your services.LSPs can thus improve productivity and eliminate errors, decrease reliance of man power, so why isn't your business investing in a new and upgraded freight management system?
Here’s the top 6 ways an LSP can improve shippers experience by:
- A reduction in total shipment processing time
- Improve customer service with real time visibility
- A reduction of human errors and their associated costs by eliminating data entry and keying
- Optimization of shipment routing and procedures
- Automated compliance forms and Customs EDI
- Automated Bill of Lading generation
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