Case Study : Leading Freight & Logistics Service Provider Gained Advantage of Superior Freight Technology to Integrate Country-wide Operations

Anonymous 12:15 PM

One of the leading logistics service provider, faced diverse challenges due to scattered branch locations and lack of integration of business operations. To overcome their challenges they needed a single software platform to integrate their widespread logistics operations with accounts, finance and other business functions such as customer service, sales & CRM etc. They opted to implement Logi-Sys – Superior End-to-End Freight & Logistics Software. Logi-Sys with its on-demand cloud platform and complete coverage of logistics operations provided facility to work from anywhere, anytime. Logi-Sys was used to integrate their 16 branches spread across the country which administered greater control over processes and helped reduce costs.

The Problem :

  • Lack integrated solution for monitoring their operations in 16 branches
  • High job turnaround time & less efficiency
  • Revenue leakages reducing their bottom line
  • High IT infrastructure overheads
  • Gaps in communication between different branches

The Solution :

Implementation of Softlink Global's Logi-Sys – an End-to-End Freight & Logistics Software, which facilitated –

  • Integration of business functions ( majorly operations & finance) of all 16 branches to simplify operations
  • Identification & blocking of revenue leakages
  • Cloud Based software which eliminates high IT infrastructure overheads
  • Integration of accounts with other business functions
  • Strong information reporting platform for information analysis and report generation

The Result :

  • Improvement in bottom line through reduction of IT expenditures in hardware investments and software maintenance cost
  • Remarkable reduction in Job turn-around time
  • Elimination of revenue leakages by effective management of finance and accounts through integration with operations
  • Improved decision making through analysis of information availed using Information Reporting Platform of Logi-Sys
  • Improved communication – faster & timely - between different branches and with customers
  • Greater productivity by eliminating duplicate data entry and reducing costly errors
  • Huge improvement in customer service with effective communication – Auto-Alerts, Scheduled Reports etc.

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