Delight is a leading Logistics company that employs innovative processes & methods with emphasis on excellence and professionalism. The company possesses expertise in Forwarding and Custom Clearing Services, Multi modal transportation & distribution, and Warehousing. Delight is dedicated to making logistics easier for its customers, and as such has placed an emphasis on prioritizing service delivery and the customer experience. Delight started using Logi-Sys since December 2011.
Mr. Vijayan Nambiar, Director, Delight Logistics Pvt. Ltd. says, “Logi-Sys has enabled us to fulfill our commitment to provide the highest standards of customer service and optimized performance across our operations. The advanced monitoring tools, in-built alerts and notifications system of Logi-Sys has enabled us to manage our business efficiently and adhere to timelines at all times.
“Logi-Sys is well-suited for helping logistics companies like ours improve performance and efficiency in a challenging market and I am confident that it will help us in achieving our goals. Using Logi-Sys we are benefiting from its advanced features superb reporting systems that helps us execute our operational strategy, and further advance our business plans” Says Mr. Rajendran, Director, Delight Logistics Pvt. Ltd.
“This implementation of a Logi-Sys from Softlink is part of our initiative to create the highest level of operational efficiency and customer service,” said Mr. Rakesh Pillai, Director, Delight Logistics Pvt. Ltd. “We are very much convinced that the use of such advanced technology will enable greater capabilities to achieve accelerated business growth.”
Logi-Sys helps logistics companies integrate, automate and simplify their freight forwarding, clearing, transportation and warehouse activities providing visibility into operation’s processes. The organization implemented the solution in November and now plans to leverage its strategic planning, performance management, and process. The customized system for electronic data interchange with customers, developed by Softlink, will help Delight to cut delays and ensure faster deliveries. Managers can use Logi-Sys’s advanced functionality to observe patterns in workflow and process, manage adherence to schedules, and identify and rectify activities that adversely impact service levels and handle times.
“We’re pleased to extend our relationship with an existing customer by providing our specialized solution for their logistics service,” says Amit Maheshwari, CEO, Softlink. “Logi-Sys offers valuable features that make logistics processes more streamlined and economical, while also helping the organization maintain its high standards of customer service.”
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