Imagine responding to a customer's question of "Where's my shipment?", when you don't know the real-time status of the shipping job.
Reacting to a late delivery only after a customer raises concern arises due to poor visibility. Gaining complete visibility of your logistics and supply chain can help avoid problems from escalating, even preventing them.
According to a survey, only 6% of companies report complete visibility on their supply chain.
Understandably, this is an untapped potential for companies to get ahead in the competition. To solve the visibility problem, logistics companies must bring together people, software, and processes.
Clarity of communication among your teams is vital to the success of deliveries. A platform that is easy to navigate and provides team timely information aids operations. Well-defined integrated processes are the backbone to empower teams to coordinate seamlessly using the software platform.
Unlocking visibility challenge and the access to information
Logistics and supply
chains involve multiple stakeholders. Each of them holds a part of the larger
responsibility in the delivery. If the communication between stakeholders is
not on a single platform, it adds a layer of complexity.
Consider a scenario when a transporter responds to your email status update query via a phone call. This gap in communication leads to other parties finding it difficult to track the shipment.
Having a single integrated platform for all communication and storing information removes the hurdle. So the progress of the shipment is available to all authorized stakeholders, in real-time, using logistics ERP like Logi-Sys.
Avoiding risks by keeping close control of all costs
Apart from tracking
the shipment, as business owners, you can also be pained on other fronts due to
limited visibility. If you don't consolidate your costs and revenues, it could
affect your profit margins. Your logistics software must generate quick and clear reports of your receivables and
payables. Delayed payments can cause issues with the timely booking and
processing of shipments. Data insights into your spending and revenues give you
leverage when the opportunity is right. Likewise, in scenarios of cost-cutting,
visibility helps to make data-backed decisions too.
Get control of your operations
When revenues start to
dwindle, logistics companies opt to operate on lower costs. This leads to an
increased workload on the reduced employees. Bringing in logistics solutions
that could bring work efficiency is ignored. As such the manual processes cause
errors and chaos in managing shipments.
With Logi-Sys
logistics solution, you are assured of drastically reducing the repetitive and
manual tasks and you gain:
- Reducing job turnaround time by up to 40 percent
- Saving operational costs by up to 50 percent
The latest pandemic already showed us that disruptions can violently rattle unprepared companies. Cloud-based logistics solutions allow businesses to not just continue operations remotely but also bring all data under a single database.
Bringing transparency to customers
Many businesses struggle to find a balance between efficiency and customer satisfaction. With regards to growth, both are equally important to logistics businesses. When you present transparency in your communication you gain your customer's respect and business. Logistics ERP is the key to unlocking visibility into your costs and the progress of shipment processing. Use technology to function efficiently and deliver the ultimate customer satisfaction.
Visibility breeds cost-effectiveness
Losing "sight" of the progress of shipments will steal the benefits from being passed onto the customer. As customers demand more from logisticians and shippers, companies must look to provide a better customer experience, while at the same time not increasing costs. This challenge can be worked out by digitizing your processes to obtain complete visibility using logistics solutions.
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